Hello, we’re L’Oréal, We're not just building brands, we're shaping how the world experiences beauty (and it takes a lot of cool jobs to do it). Intrigued? Keep reading, this might be the opportunity you've been searching for. A Day in the Life As the Boutique Manager for our YSL Beauty boutique in Sydney, you will be the driving force behind the boutique’s success, reporting to the Regional Retail Manager. You will lead your team of Beauty Advisors to deliver unparalleled, personalised client experiences that embody the bold elegance and Parisian chic of YSL. This is your chance to run the business as your own and make a significant impact. Lead & Inspire Your Team: You will mentor, coach, and develop your team, fostering a culture of excellence and high performance through daily briefings, ongoing training, and talent development. Drive Commercial Success: You will be responsible for achieving and exceeding sales targets by implementing powerful sales strategies, building VIP relationships, and analyzing boutique performance to identify growth opportunities. Champion Operational Excellence: You will ensure the boutique operates flawlessly, from maintaining impeccable visual merchandising that reflects YSL's luxury standards to managing stock flow and ensuring all operational procedures are followed. Elevate the Client Experience: You will create a world-class luxury environment, leading your team to provide exceptional clienteling, tailored recommendations, and memorable experiences that build lasting loyalty. We Are Looking For You are a natural leader with a strong commercial mindset and a deep appreciation for the world of luxury retail. You excel at creating exceptional customer experiences and have a proven ability to motivate and inspire a team to achieve outstanding results. We are looking for: Retail Leadership & Coaching: A proven ability to lead, develop, and motivate a high-performing retail team. Customer Experience & Service Excellence: A dedication to delivering best-in-class service and creating memorable luxury experiences for every client. Commercial Acumen & Sales Driver: Strong business sense with experience in driving sales, managing P&L, and achieving KPIs in a retail environment. Clienteling & CRM: Expertise in building and nurturing long-term client relationships to foster loyalty and drive repeat business. Operational Management: Strong organizational skills with experience in visual merchandising, stock management, and boutique operations. What’s In It For You A place for you to leave your comfort zone and grow beyond your potential (here, you’ll be encouraged to try new things and take risks!) Real responsibility from day 1, there’s no sitting on the sidelines at L’Oréal An environment where people of every ethnicity, social background, age, religion, gender and sexual orientation as well as people with disabilities are accepted, can speak up, will thrive and are celebrated! A place where you can contribute to something bigger! Many of our brands have societal /environmental causes to make concrete difference Who We Are L’Oréal is present in 150 markets on five continents. For more than a century, L’Oréal has devoted itself solely to ‘Create beauty that moves the world’; it is now the industry world leader with €42 billion consolidated sales. Together, we solve complex challenges at scale, while making sure we stay committed to making the world a more inclusive and a better place for everyone & our planet. L’Oréal Luxe is the global leader in luxury beauty and fine fragrance. With more than 35,000 luxury beauty experts across the globe, our mission is to craft the best luxury beauty products and experiences in fragrance, skincare and makeup. Through a portfolio of 25 aspirational and complementary brands, L’Oréal Luxe expresses its unique vision for luxury beauty: La Culture de l’Écart. We’re committed to guaranteeing inclusive recruitment processes and to advocating for hiring and promoting each candidate in an ethical and equitable way. The Group strictly prohibits discrimination against any applicant for employment because of the individual’s gender identity or expression, sexual orientation, visible and/or invisible disabilities, socio-economic and/or multicultural origins, health conditions, age, religion, or any other characteristics protected by law.
